What are "soft skills" predominantly considered to be?

Prepare for the KOSSA Administrative Support Test. Use flashcards and multiple choice questions, with explanations provided for each. Equip yourself for exam success!

Soft skills are predominantly recognized as interpersonal skills that facilitate effective communication and interactions with others. These skills include attributes such as teamwork, empathy, problem-solving, adaptability, and emotional intelligence. They are crucial in creating positive work environments, fostering good relationships among coworkers, and enhancing collaboration. Soft skills complement technical abilities, as they enable individuals to communicate their ideas clearly, give and receive feedback constructively, and navigate workplace dynamics smoothly. This makes option B the appropriate choice in identifying what soft skills primarily entail.

In contrast, the other options focus on specific competencies or strategies that, while important, fall outside the realm of soft skills. Technical skills refer to specialized knowledge necessary for job tasks, business strategies involve broader planning and execution for achieving objectives, and analytical skills pertain to the ability to interpret and manipulate data. None of these accurately capture the essence of soft skills and their impact on interpersonal interactions.

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