What does the term "confidentiality" mean in an administrative setting?

Prepare for the KOSSA Administrative Support Test. Use flashcards and multiple choice questions, with explanations provided for each. Equip yourself for exam success!

In an administrative setting, the term "confidentiality" refers specifically to the obligation to protect sensitive information from unauthorized access or disclosure. This involves ensuring that personal, financial, or proprietary information is only available to those who are authorized to access it, which is essential for maintaining trust and protecting the privacy and security of individuals and the organization.

Confidentiality is crucial for a variety of reasons, including compliance with legal and regulatory requirements, safeguarding company secrets, and preserving the trust of clients and employees. When sensitive information is handled properly and kept confidential, it helps establish a secure environment for the business and its stakeholders.

Other options do not accurately capture the essence of confidentiality. Maintaining financial records, sharing information freely, and archiving correspondence focus on different administrative responsibilities and practices, rather than the specific concept of protecting information from unauthorized access.

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