What does the term “office etiquette” refer to?

Prepare for the KOSSA Administrative Support Test. Use flashcards and multiple choice questions, with explanations provided for each. Equip yourself for exam success!

The term “office etiquette” refers to guidelines for professional behavior in a workplace. This encompasses a variety of interpersonal interactions and professional conduct that contribute to a positive and efficient work environment. Office etiquette involves aspects such as respectful communication, punctuality, teamwork, and appropriate responses in various scenarios like meetings or casual interactions.

This focus on behavior enables employees to foster a cooperative and respectful atmosphere, which is essential for team dynamics and productivity. By adhering to established guidelines for how to act in specific situations, employees can effectively navigate the complexities of the workplace and maintain a professional demeanor.

Other choices, while related to workplace norms, do not capture the broader implications of office etiquette. Dress codes or protocols for using supplies, while important, are more specific and limited in scope compared to the comprehensive nature of professional behaviors that office etiquette encompasses. Commands given by managers relate more to authority and directive communication than to a mutual understanding of workplace conduct.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy