What is a common method for measuring productivity in an administrative role?

Prepare for the KOSSA Administrative Support Test. Use flashcards and multiple choice questions, with explanations provided for each. Equip yourself for exam success!

Measuring productivity in an administrative role is best achieved by evaluating both the quantity and quality of work completed. This approach provides a comprehensive view of overall performance, recognizing not only how much work is done (quantity) but also how well it is executed (quality).

Focusing solely on the quantity might overlook the effectiveness of the work being done, while emphasizing quality alone could ignore the necessity of meeting certain productivity benchmarks. By assessing both aspects, individuals can identify strengths and areas for improvement, leading to better performance and enhanced efficiency in administrative tasks. This dual evaluation is crucial for ensuring that the administrative support provided meets the required standards and contributes positively to the overall objectives of the organization.

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