What is the primary role of a receptionist?

The primary role of a receptionist is to greet visitors, manage calls, and provide information, acting as the first point of contact for anyone entering the organization or reaching out via phone. This position is critical as it sets the tone for the company's image and customer experience. A receptionist is responsible for creating a welcoming environment, ensuring that visitors feel acknowledged and comfortable, and directing them to the appropriate personnel or department.

Additionally, managing incoming calls is a significant part of the role, as it requires the receptionist to handle inquiries, transfer calls, and provide necessary information efficiently and professionally. This multi-faceted role is essential in maintaining smooth communication within the company and with external stakeholders, thereby contributing significantly to operational efficiency and customer satisfaction.

The other options describe responsibilities that are not typical for a receptionist. Managing financial accounts involves specialized knowledge beyond the scope of reception duties, while supervising office staff and conducting performance evaluations are responsibilities generally associated with management positions rather than the front-facing role of a receptionist.